Send Files & Photos
Share photos, videos, and documents of your leak issue with our team for faster diagnosis and more accurate solutions.
Why Share Files With Us?
Faster Diagnosis
Photos and videos of visible signs help our experts identify potential leak sources before arriving on site.
Better Preparation
Sharing documents like floor plans or previous inspection reports helps us prepare the right equipment and approach.
Clearer Communication
Visual evidence helps ensure we understand your specific concerns and can address them effectively.
File Sharing Tips
- • Take clear, well-lit photos of the affected areas
- • Include wide shots and close-ups of visible damage
- • For videos, move slowly and narrate what we're seeing
- • Include your name and address with all submissions
- • Mention your booking reference number if available
Ways to Share Files
Send files directly to our dedicated email address.
Please include your name, address, and description of the issue in your email.
SMS & WhatsApp
Send photos and videos directly to our mobile number.
Need Immediate Assistance?
If you're experiencing an active leak or emergency situation, please call us directly for immediate assistance.